This End-User License Agreement ("Agreement") is entered into between you ("User") and UASSET Store ("Platform," "we," or "us"), a digital assets marketplace operated by Hiraeth Digital. By accessing or using the Platform and purchasing or downloading any digital assets ("Products"), you agree to the terms and conditions set forth in this Agreement.
By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement, as well as:
If you do not agree with these terms, you must not use the Platform or purchase/download Products.
3.1 License Types
When purchasing a Product, you receive a non-exclusive, non-transferable license under the following terms:
3.2 Prohibited Uses
Users are prohibited from:
3.3 Intellectual Property
All intellectual property rights in the Products remain with the Seller. Users may only use Products as explicitly permitted under the granted License.
Users agree to comply with all Unreal Engine EULA and Terms when using Products developed for Unreal Engine. This includes but is not limited to respecting Epic Games’ intellectual property rights, brand guidelines and licensing terms.
5.1 Payment Processing
Payments are processed through third-party providers (e.g., Stripe). By completing a purchase, you agree to the payment terms of the respective provider.
5.2 Taxes
All purchases may be subject to applicable taxes, including VAT or sales taxes, as required by law. These taxes will be calculated and displayed during checkout.
The Platform complies with all relevant tax obligations under applicable laws, including the EU VAT directives.
6.1 EU Right of Withdrawal (For EU Customers)
If you are a consumer residing in the European Union (EU), you have the right to withdraw from your purchase of digital products within 14 days of the purchase date, according to the EU Consumer Rights Directive. This is often referred to as the "Right of Withdrawal" or "cooling-off period."
6.2 Exception for Downloadable Digital Products with Immediate Access & Waiver
Because our Products are downloadable digital assets that are made available for immediate access and download right after purchase, the EU Right of Withdrawal is waived for these purchases.
During the checkout process, you are required to confirm your agreement to immediate access and download by ticking a consent checkbox. By ticking this checkbox and completing your purchase, you expressly request and consent to immediate access to the Product, and you acknowledge that, as a result, you lose your Right of Withdrawal under EU law for this purchase. The Right of Withdrawal is therefore waived at the moment you complete your purchase by ticking the consent checkbox and proceeding with payment.
6.3 Our Refund Policy for Product Issues (Separate from Right of Withdrawal)
While the standard EU Right of Withdrawal does not apply to Products once downloaded and accessed with your consent, we are committed to product quality.
If you experience any technical issues that prevent you from using the Product as advertised, or if you believe the Product files are misrepresented or faulty, you may be eligible for a refund under our separate Product Issue Refund Policy.
6.4 Product Issue Refund Eligibility
Refund requests for product issues must be submitted within 14 days of purchase and are subject to approval. Refunds under this Product Issue Refund Policy are considered under exceptional circumstances and are not guaranteed. They are typically available when:
Refunds are generally not provided if:
Approved refunds, under our Product Issue Refund Policy, will be credited to your UASSET Store account balance or original payment method at our discretion.
6.5 How to Request a Product Issue Refund
To request a refund based on a product issue, please submit a request through the Platform’s refund system within 14 days of purchase. You must provide:
We will review your request and may require further information to assess the issue. Our decision on Product Issue Refunds is final.
7.1 Support
Sellers are responsible for providing support for their Products when applicable, as described in the Product listing. Users may contact Sellers directly via the Platform’s communication tools.
7.2 Updates
Sellers are encouraged to release updates to their Products to ensure compatibility with new Unreal Engine versions and address user feedback, at their discretion. Users with valid Licenses may access these updates through their account.
Your License to use a Product will terminate automatically if you:
Upon termination, you must immediately cease all use of the Product and delete all copies in your possession.
9.1 Governing Law
This Agreement is governed by the laws of the Netherlands.
9.2 Dispute Resolution
Any disputes arising under this Agreement will be resolved exclusively in the courts of Amsterdam, Netherlands.
The Platform reserves the right to amend this Agreement at any time. Users will be notified of material changes, and continued use of the Platform constitutes acceptance of the revised terms.
Users agree to indemnify and hold harmless the Platform from any claims, liabilities, or damages arising from:
12.1 Free Item Availability
From time to time, Sellers may offer Products for free download ("Free Items") on the Platform. Free Items are available for download directly from the item page without checkout and are not added to the User's account library.
12.2 License for Free Items
When downloading a Free Item, the User is granted a non-exclusive, non-transferable license to use the Free Item in a single project for personal or commercial purposes, under the same conditions as a Regular License unless otherwise stated.
The Free Item License does not include technical support from the Seller or the Platform.
Users who require updates, continued access, or support for Free Items must purchase a paid License where available.
12.3 Restrictions on Free Items
Users must not:
12.4 Changes to Free Item Offerings
The Platform and Sellers reserve the right to modify, remove, or begin charging for previously free Products at any time.
Once downloaded, Free Items remain licensed under the terms at the time of download.
12.5 No Guarantee
The Platform does not guarantee that Free Items will remain available or will meet the User’s expectations. Free Items are provided "as-is," without warranties or guarantees of functionality or fitness for a particular purpose.
By purchasing or downloading Products from the Platform, you acknowledge that you have read, understood, and agreed to this End-User License Agreement.
Last Updated: 27-4-2025